Job Timeline (Ref 22578-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 29-Aug-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Sep-2024
Repair Engineer : Martin Smith
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GAZCO Remote Repair Details
Manufacturer : GAZCO
Customers Fault Description : kitten knocked remote control unit onto the floor. I have replaced the batteries without any success. none of the buttons work.
Remote Fixer Repair Response (see below) :
This gas fire remote control arrived safely and on inspection there was a crack found on the bottom of the remote, this doesn't effect functionality and spare cases are not available.
On testing the remote was confirmed to be dead.
When the batteries were removed on of the terminals was found to be missing, this missing terminal was replaced which restored full functionality.
Remote Images