Job Timeline (Ref 22592-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 03-Sep-2024
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 09-Sep-2024
Repair Engineer : Martin Smith
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Dimpex RC01-021 (RC01-008 Variant) Remote Repair Details

Manufacturer : Dimpex

Model : RC01-021 (RC01-008 Variant)

Customers Fault Description : Looks to me like the IR LED is not transmitting (when viewing via my phone's camera). The battery contacts look clean and the buttons are not physically damaged. But, when pressing any of the 4 buttons. nothing appears to happen...

Remote Fixer Repair Response (see below) :

This Dimplex remote control arrived safely and on testing was cofnrmed to be dead.

The IR LED and Oscillator was replaced but sadly the remote remained dead. This was due to the main ic being at fault, this IC is encased under black resin which makes a repair not possible.

There is a clone available which looks different but WIL work the heater, this can be found at  https://remoteshop.co.uk/shop/heater-fireplace-controls/rc01-021/
 


Remote Images

Dimpex RC01-021 (RC01-008 Variant) Remote Control - Front Image

Dimpex RC01-021 (RC01-008 Variant) Remote Control - Inside Image

Dimpex RC01-021 (RC01-008 Variant) Remote Control - Second Inside Image