Dimpex RC01-021 (RC01-008 Variant) Remote Control Repair

Job Timeline (Ref 22592-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Dimpex RC01-021 (RC01-008 Variant) Remote Repair Details

Manufacturer
Dimpex
Model
RC01-021 (RC01-008 Variant)
Customer's Fault Description
Looks to me like the IR LED is not transmitting (when viewing via my phone's camera). The battery contacts look clean and the buttons are not physically damaged. But, when pressing any of the 4 buttons. nothing appears to happen...
Remote Fixer Repair Response

This Dimplex remote control arrived safely and on testing was cofnrmed to be dead.

The IR LED and Oscillator was replaced but sadly the remote remained dead. This was due to the main ic being at fault, this IC is encased under black resin which makes a repair not possible.

There is a clone available which looks different but WIL work the heater, this can be found at  https://remoteshop.co.uk/shop/heater-fireplace-controls/rc01-021/
 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Dimpex RC01-021 (RC01-008 Variant) Remote Control - Front Image

Dimpex RC01-021 (RC01-008 Variant) Remote Control - Inside Image

Dimpex RC01-021 (RC01-008 Variant) Remote Control - Second Inside Image