TULP YCT-100 Remote Control Repair
Job Timeline (Ref 22844-20)
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TULP YCT-100 Remote Repair Details
Manufacturer
TULP
Model
YCT-100
Customer's Fault Description
Impossibilité d'allumer la cheminée avec la télécommande. Nous avons changé la pile sans succès.
Remote Fixer Repair Response
This fire remote control arrived safely from France and on testing was found to be transmitting on each button press as per normal operation. The remote was tested over a 24-hour period at random intervals with no fault being found.
The customer is to ensure a brand new 12v battery is installed and then try to pair the remote using the dial on the back of the remote. If this fails it may be the receiver itself that is at fault.
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

