Job Timeline (Ref 22868-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Oct-2024Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 14-Oct-2024
Repair Engineer : Martin Smith
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Arcam CDS50 Remote Repair Details
Manufacturer : Arcam
Model : CDS50
Customers Fault Description : Battery leakage, possible damaged battery PCB
Remote Fixer Repair Response (see below) :
This Arcam remote arrived safely and on testing was found to be dead.
When opened unfortunately there was a large amount of corrosion to the print caused by a battery leak (see image). This was around and under the main IC. Unfortunately, due to the damage a repair is not possible.
Remote Images