Job Timeline (Ref 22873-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 03-Oct-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Oct-2024
Repair Engineer : Martin Smith
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Velux Remote Repair Details
Manufacturer : Velux
Customers Fault Description : Area of touchscreen not working so unable to open & close windows properly.
Remote Fixer Repair Response (see below) :
This Velux remote control arrived safely and on testing was confirmed to have a faulty touch screen.
The display was replaced which restored full functionality.
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