Job Timeline (Ref 22876-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 03-Oct-2024
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Oct-2024
Repair Engineer : Martin Smith
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Dometic HEKI 4 plus Remote Repair Details

Manufacturer : Dometic

Model : HEKI 4 plus

Customers Fault Description : Roof light worked fine last time out but on our new trip none of the remote buttons worked. The roof light red lamp still works the fuse is OK, I've changed new batteries in hand remote, I've paired it with the roof light which has worked in the past. Nothing seems to work so I'm hoping you can help, thanks Rod.

Remote Fixer Repair Response (see below) :

This Roof light remote control arrived safely and on testing was found to be dead.

This was due to the solder point for the PCB / terminal had split apart. This was resoldered which restored full functionality. 


Remote Images

Dometic HEKI 4 plus Remote Control - Front Image