Dometic HEKI 4 plus Remote Control Repair

Job Timeline (Ref 22876-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Dometic HEKI 4 plus Remote Repair Details

Manufacturer
Dometic
Model
HEKI 4 plus
Customer's Fault Description
Roof light worked fine last time out but on our new trip none of the remote buttons worked. The roof light red lamp still works the fuse is OK, I've changed new batteries in hand remote, I've paired it with the roof light which has worked in the past. Nothing seems to work so I'm hoping you can help, thanks Rod.
Remote Fixer Repair Response

This Roof light remote control arrived safely and on testing was found to be dead.

This was due to the solder point for the PCB / terminal had split apart. This was resoldered which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Dometic HEKI 4 plus Remote Control - Front Image