Job Timeline (Ref 22921-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 07-Oct-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 14-Oct-2024
Repair Engineer : Martin Smith
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Arcam Remote Repair Details
Manufacturer : Arcam
Customers Fault Description : No response from unit when any button is pressed
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be dead.
On opening there was signs of corrosion within the print from an apparent battery leak, the print was reworked which restored full functionality.
Remote Images