Job Timeline (Ref 22938-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Oct-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Oct-2024
Repair Engineer : Martin Smith
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Neostar Remote Repair Details
Manufacturer : Neostar
Customers Fault Description : The remote will not longer turn the fire on (There are no other buttons on the fire to turn it on.) the red button has been getting harder to turn on,needing more pressure.but the fire has nothadmuch use over the years.
Remote Fixer Repair Response (see below) :
This remote control arrived sadly (a fine of 3.50 Uk pounds had to be paid to receive it due to insufficient postage being paid by the sender)
On testing the top two buttons were sluggish / non responsive.
This was due to worn button contacts, replacement conductive pads were glued into place which restored full functionality.
Remote Images
