Job Timeline (Ref 23346-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Fault DiagnosedRemote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Infinity Remote Repair Details
Manufacturer : Infinity
Customers Fault Description : The ok or confirm button does not work. Besides scrolling up and down no other buttons work.
Remote Fixer Repair Response (see below) :
This Gas heater remote control arrived safely and on testing was found to not respond to its button press apart from the up and down.
This turned out to be due to a tiny corrosion spot in the print from contamination causing an open circuit.
Once the print was reworked and cleaned full functionality was restored
Remote Images