Job Timeline (Ref 23368-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Nov-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Dec-2024
Repair Engineer : Martin Smith
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Cocktail audio X10 Remote Repair Details
Manufacturer : Cocktail audio
Model : X10
Customers Fault Description : Power button works as dose the volume and some direction arrows, the OK button and others do not.
Remote Fixer Repair Response (see below) :
This remote control arrived safely and on testing was confirmed to have numerous non functioning buttons. This was due to bad solder points on the main IC. The solder was reworked which restored full functionality to all buttons.
Remote Images