Job Timeline (Ref 23399-20)

A Timeline of this job can be seen below.

Arrived - 19-Nov-2024
Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment
Repair Engineer : Martin Smith
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Glow worm Remote Repair Details

Manufacturer : Glow worm

Customers Fault Description : The remote has been randomly switching off despite having new batteries in. I’ve just tried more new batteries and it’s not showing anything on the screen. No idea what else the problem could be but it won’t turn on…

Remote Fixer Repair Response (see below) :

This remote control arrived safely and on testing was found to have intermittent power and a blank screen.  The internal terminals had signs of a battery leak and unfortunately when the ribbon cable to the display was detached the contacts were found to have corrosion from the battery leak (see image).  This means that the item requires a full display assembly which is not available as a spare making a repair not possible.

As per our sites service details all return postage fees are fixed at £6 - all items are return by Tracked methods to reduce the risk of loss or damage!

If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - RF23399)

If no payment is received within 3 months of 19-Nov-2024 then this remote will be disposed of as per our terms and conditions.

Remote Images