Mertik Maxitrol Remote Control Repair

Job Timeline (Ref 23400-20)

Item Diagnosed
Item Arrived
Fault Diagnosed
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Mertik Maxitrol Remote Repair Details

Manufacturer
Mertik Maxitrol
Customer's Fault Description
The battery low level warning indicator on the remote control screen is always displayed even when a new battery is inserted into the device. The remote control device seems to have power from the battery as other values and icons are displayed on the remote control screen. The remote control device fails to connect with the gas fire and the fire can not be operated.
Remote Fixer Repair Response

This remote arrived safely and on testing was confirmed to have a dead battery indicator with a brand new battery.

The voltage regulator was replaced but unfortunately the issue remained.  It is thought that when the voltage regulator faulted instead of giving out less than 3v it had risen up to 9v and cause a cascading effect. 

Sadly, a repair is not possible in this instance. 

This remote was disposed of as per the customers email request 15th Dec 2024 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Mertik Maxitrol  Remote Control - Front Image