Job Timeline (Ref 23411-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-Nov-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Nov-2024
Repair Engineer : Martin Smith
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Quad 99 Pre-Amp Remote 99 Pre-Amp Remote Repair Details
Manufacturer : Quad 99 Pre-Amp Remote
Model : 99 Pre-Amp
Customers Fault Description : Remote just stopped working, tried new batteries to no avail, no buttons appear to be working.
Remote Fixer Repair Response (see below) :
This Quad remote control arrived safely and on testing was found to be functioning as normal.
The controller was opened to check for defects and two issues were found. The main IOC was hanging out of its socket, this was reseated and then hot glue used to stop it creeping out again and then the terminal solder points were reworked as they were cracked.
The customer is to test the remote fully on return.
Remote Images