Job Timeline (Ref 23417-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Nov-2024Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned - 06-Dec-2024
Repair Engineer : Martin Smith
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ACii Remote Repair Details
Manufacturer : ACii
Customers Fault Description : The On/Off button is not working - possibly a loose connection? The battery terminals are slightly corroded. The IR light cover is missing.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection the IR cover was missing.
Wehn tested the remote was dead.
On opening the display was found to have damaged to it (see image) and there were signs of a battery leak with corroded terminals.
The terminals were reworked which restored power, but the display is missing parts of its digits, due to the lack of spare screens a repair is not possible.
Remote Images
