Job Timeline (Ref 23429-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Nov-2024Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Dec-2024
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
John Lewis Remote Repair Details
Manufacturer : John Lewis
Customers Fault Description : Not working, think a connection inside is broken
Remote Fixer Repair Response (see below) :
This remote controller arrived safely and on testing was found to be dead.
When opened one of the terminals was found to have broken away from the PCB (see image). The terminal was soldered back into position which restored full functionality.
A Duracell battery will be supplied fitted on return.
Remote Images
