Job Timeline (Ref 23586-20)

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Fault Diagnosed
Repair Engineer : Martin Smith
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Gutmann Remote Repair Details

Manufacturer : Gutmann

Customers Fault Description : Even though I replaced the batteries, this remote is not turning on and off the fan or light

Remote Fixer Repair Response (see below) :

This Gutmann remote arrived safely and on testing was found to have two non functioning buttons (the fan up and down buttons)

When opened there was signs of contamination over the print, this was cleaned up and unfortunately corrosion was found within the bouble layered / double sided print.  An attempt was carried out to bridge any visible open circuits by it did not rectify the issue. Due to the damage a repair is not possible.

There is a clone available that will work the cooked hood (it just looks different to the original remote) this can be found at  https://remoteshop.co.uk/shop/cooker-hoods-extractor/gutmann-extractor/

This item was disposed of as per the sites terms (no return payment received) - 13th Jun 2025  

Remote Images