Job Timeline (Ref 23762-20)
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Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Jan-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Jan-2025
Repair Engineer : Martin Smith
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BSSB Remote Repair Details
Manufacturer : BSSB
Customers Fault Description : Charging portal is broken. TV stuck down and unable to use remote
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to be missing its charge port.
A replacement charge port was fitted and the battery replaced with the correct rechargeable type, full functionality was restored.
IMPORTANT - It is advised to NOT use a non rechargeable battery in these remotes as they will not work and could cause damage.
Remote Images