Job Timeline (Ref 23864-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Fault DiagnosedRemote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Envisua Remote Repair Details
Manufacturer : Envisua
Customers Fault Description : Some times it works some times it doesn’t Power volume and menu
Remote Fixer Repair Response (see below) :
This Under counter tv remote control arrived safely and on testing was found to be intermittent. The battery cover was also found to be missing.
The issue was caused by the IC breaking away from the PCB. This was soldered firmly back into position which restored full functionality.
A replacement battery cover was fitted as a spare was found on a scrap remote.
Remote Images
