Job Timeline (Ref 23878-20)

A Timeline of this job can be seen below.

Arrived - 04-Feb-2025
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 08-Feb-2025
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Truma SE Remote Repair Details

Manufacturer : Truma

Model : SE

Customers Fault Description : When inserted new batteries the middle one overheated to the point i had to take it out and throw it away at that point a green LED was flashing. After replacing again batteries no more LED flashing.

Remote Fixer Repair Response (see below) :

This motor mover remote control arrived safely and on inspection was found to have signs of an attempted opening prior to arrival with us.

One of the battery terminal pairs was mangled meaning it was shorting a battery when inserted.  This terminal pair was replaced and then the on off switch replaced.  Full functionality was restored. 

Remote Images