Job Timeline (Ref 23887-20)

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Fault Diagnosed
Repair Engineer : Martin Smith
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Valor Remote Repair Details

Manufacturer : Valor

Customers Fault Description : Initially ON/Off function stopped but could still use the heat control part providing fire was turned on manually. Now all functions have stopped working, tried a few sets of batteries.

Remote Fixer Repair Response (see below) :

This Electric fire remote control arrived safely and on testing was found to be dead.

The IR led and oscillator was replaced but the issue remained.  Unfortunately the issue is with the main IC which is situated under a blob of blakc resin which makes a repair not possible.

There is however a replacement clone remote control available from  https://remoteshop.co.uk/shop/heater-fireplace-controls/valor-clone/

This item was disposed of as per the sites terms (no return payment received) - 13th Jun 2025  

 

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