Job Timeline (Ref 23909-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Fault DiagnosedRemote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Burley Remote Repair Details
Manufacturer : Burley
Customers Fault Description : After dropping the remote control on the floor the remote functions intermittently but with great difficulty, it only has one button
Remote Fixer Repair Response (see below) :
This Burley Electric fire remote control arrived safely and on testing was found to be dead.
This was due to a crack in the print, once the print was reworked full functionality was restored.
Remote Images