Job Timeline (Ref 23919-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Feb-2025Fault Diagnosed
Remote Repaired
Payment Received
Returned - 17-Feb-2025
Repair Engineer : Martin Smith
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Bose RC9 Remote Repair Details
Manufacturer : Bose
Model : RC9
Customers Fault Description : Remote not communicating with base station and thus the surround, speaker mode and volume buttons aren't functioning.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to not transmit a signal.
When opened the aerial was found to have broken away from the PCB. Once refitted full functionality was restored.
Remote Images
