Job Timeline (Ref 23919-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Bose RC9 Remote Repair Details

Manufacturer : Bose

Model : RC9

Customers Fault Description : Remote not communicating with base station and thus the surround, speaker mode and volume buttons aren't functioning.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was found to not transmit a signal.

When opened the aerial was found to have broken away from the PCB.  Once refitted full functionality was restored. 

Remote Images