Job Timeline (Ref 24172-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 07-Mar-2025Remote Inspected
No Fault Found
Postage Payment Received
Returned - 17-Mar-2025
Repair Engineer : Martin Smith
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Kohlangaz Ashbourne Remote Repair Details
Manufacturer : Kohlangaz Ashbourne
Customers Fault Description : There seems to be a contact fault where the remote after a few seconds seems to turn off. When you mess with the batteries it comes back on for a few seconds but then goes off again. We cannot get the power to hold and stay active. The item in detail is: https://www.bfm-europe.com/Brands/Spares/All-Spares/B-168960A For your reference.
Remote Fixer Repair Response (see below) :
This Gas Fire remote control arrived safely and on testing was found to be functioning as normal.
It's important to note that this remote requires to be activated by holding it in a grip position and squeezing the sides of the remote.
Remote Images
