Charlton & Jenrick Remote Control Repair

Job Timeline (Ref 24174-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Charlton & Jenrick Remote Repair Details

Manufacturer
Charlton & Jenrick
Customer's Fault Description
This may have been dropped. It has been temperamental for a while, only working when you squeeze the batteries in, but now you are lucky if you can get the remote control screen to switch on at all and it doesnt stay on long enough to operate the fire. Manufacturer doesn't make them any more (and the fireplace itself doesn't have a mechanism to switch it on and off) so if it can't be fixed it will mean a whole new fireplace.
Remote Fixer Repair Response

This Fireplace remote arrived safely and on testing was found to have erratic functionality.

One of the terminals was found to be corroded, this was etched and replated using SCP and then two of the buttons were found to be faulty.  These were replaced which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Charlton & Jenrick  Remote Control - Front Image

Charlton & Jenrick  Remote Control - Inside Image

Charlton & Jenrick  Remote Control - Second Inside Image