Job Timeline (Ref 24514-20)


Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 25-Apr-2025
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Apr-2025
Repair Engineer : Martin Smith
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Velux Remote Repair Details

Manufacturer : Velux

Customers Fault Description : Screen is not displaying and unable to know use due to not seeing the screen to operate

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was dead.  This was due to a badly corroded battery terminal.  The terminal was replaced which restored full functionality (see image)


Remote Images

Velux  Remote Control - Front Image

Velux  Remote Control - Inside Image

Velux  Remote Control - Second Inside Image