Job Timeline (Ref 24520-20)


Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 23-Apr-2025
Remote Inspected
No Fault Found
Postage Payment Received
Returned - 01-May-2025
Repair Engineer : Martin Smith
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POWRTOUCH Remote Repair Details

Manufacturer : POWRTOUCH

Customers Fault Description : The buttons to move forward are not working or/and instigate the wrong command. Will hit button to move forward and caravan will turn to right.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was found to be functioning as normal on all button presses.  It is thought that the issue is most likely with either the motor or receiver itself.


Remote Images

POWRTOUCH  Remote Control - Front Image