Job Timeline (Ref 8277-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Nov-2020Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Dec-2020
Repair Engineer : Martin Smith
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Becker Centronic SunWindControl SWC441 Remote Repair Details
Manufacturer : Becker Centronic SunWindControl
Model : SWC441
Customers Fault Description : Retract button - bottom of the three middle buttons is not working - not getting a 'click' like with the other buttons and no solid green LED is showing when pressed - it is on the top two buttons. Batteries are new. Think it is the button unit on the PCB that is faulty/stuck/broken. Should light a solid green on the LED (top left of remote) when pressed.
Remote Fixer Repair Response (see below) :
This awning remote arrived safely and on testing was confirmed to have a faulty bottom button. On inspection the print had signs of a battery leak (see images), this had caused the button itself to fail. A replacement button was fitted which restored full functionality.
Sun Shade / Awning Controller Testing Video
Remote Images