Job Timeline (Ref 8293-20)
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Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Nov-2020Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Dec-2020
Repair Engineer : Martin Smith
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Gazco Remote Repair Details
Manufacturer : Gazco
Customers Fault Description : The black wire on the battery contact has came loose..the model number is 123-007 and serial number is 123-00711914.. thanks M
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection was confirmed to have a broken battery cable. A replacement cable was fitted which restored full functionality.
Fireplace Controller Testing Video
Remote Images