Job Timeline (Ref 8647-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 08-Jan-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 22-Jan-2021
Repair Engineer : Martin Smith
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Nu-flame Remote Repair Details
Manufacturer : Nu-flame
Customers Fault Description : Buttons not working - all except the stand by button are faulty
Remote Fixer Repair Response (see below) :
This fire controller arrived safely and on testing was confirmed to have faulty buttons. All 4 buttons were replaced which restored full functionality.
Fireplace Controller Testing Video
Remote Images
