Job Timeline (Ref 8648-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 28-Jan-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Feb-2021
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
RCSO1C Remote Repair Details
Manufacturer : RCSO1C
Customers Fault Description : Battery prongs broke
Remote Fixer Repair Response (see below) :
This fire controller arrived safely and on inspection the case was damaged, battery cover missing and also was missing some of the battery terminals.
A replacement was was fitted as we had a spare but sadly we didnt have a battery cover so have managed to make one that will need to be held on with tape (see testing video). Once the missing terminals were fitted full functionality was restored.
Fireplace Controller Testing Video
Remote Images
