Job Timeline (Ref 8659-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 13-Jan-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Jan-2021
Repair Engineer : Martin Smith
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Dungs MO-IRT-1-1 Remote Repair Details
Manufacturer : Dungs
Model : MO-IRT-1-1
Customers Fault Description : I can't turn the fire on, the red light doesn't go on when you press the two on/off buttons together which is what you need to do to activate the fire. Strangely the two flame buttons get a red light but the on/off buttons don't.
Remote Fixer Repair Response (see below) :
This Dungs remote arrived safely and on testing was confirmed to have non responsive power buttons. This was due to contamination on the button contacts, the PCB and pads were cleaned which restored full functionality.
Fireplace Controller Testing Video
Remote Images
