CastTec Remote Control Repair

Job Timeline (Ref 8688-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

CastTec Remote Repair Details

Manufacturer
CastTec
Customer's Fault Description
Does not turn fire on.
Remote Fixer Repair Response

This remote arrived safely and on testing only the middle 2 buttons would respond.  On opening this was found to be due to corrosion from contamination.  The print  was cleaned up and reworked which restored full functionality.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

CastTec Remote Control - Front Image

CastTec Remote Control - Inside Image

CastTec Remote Control - Back Image