Denon rc 871 Remote Control Repair

Job Timeline (Ref 8821-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Denon rc 871 Remote Repair Details

Manufacturer
Denon
Model
rc 871
Customer's Fault Description
Remote intermittently working I.e working then nothing. Infrared not working sending signals to amplifier to operate. Remote dead then batteries red hot .
Remote Fixer Repair Response

This Denon remote arrived safely and on testing was found not to be transmitting an IR signal.  This was due to a faulty IR LED.  A replacement LED was fitted which restored full functionality. 

There were no shorts or other damage in the control and the "hot batteries" is thought to have been due to bad batteries which happens when they break down and start emitting heat.  This could have actually been what blew the IR led.  It is advised to only use brand new batteries of decent quality in this control (Duracell).  Any previous batteries that were inserted must be disposed of.

Hi Fi System Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Denon  rc 871 Remote Control - Front Image

Denon  rc 871 Remote Control - Back Image