Job Timeline (Ref 8920-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Feb-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Feb-2021
Repair Engineer : Martin Smith
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Flamerite YCT100 Remote Repair Details
Manufacturer : Flamerite
Model : YCT100
Customers Fault Description : The flame effect buttons are working but those controlling the heater are not and won't switch on . Have changed battery to no effect .
Remote Fixer Repair Response (see below) :
This fire remote arrived safely and on testing was confirmed to have faulty button response. All 5 buttons were replaced which restored full functionality.
A replacement battery has also been supplied on return
Fireplace Controller Testing Video
Remote Images