Nu Flame Remote Control Repair
Job Timeline (Ref 9137-20)
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All items are customer-owned devices sent to us for professional repair services.
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Nu Flame Remote Repair Details
Manufacturer
Nu Flame
Customer's Fault Description
Not working at all, cannot turn fire on or off, battery replaced recently also battery in receiver unit
Remote Fixer Repair Response
This controller arrived safely and on testing was found to function as per normal. After talking with the customer it was found best to investigate further due to the extra fault description given.
It was eventually found that the regulator was giving out erroneous voltages randomly. The regulator was replaced as well as the battery cable replaced as a precaution. The customer is to test the control with a brand new battery on return (the regulator in a faulty state may drain the batteries that were previously installed)
Fireplace Controller Testing Video
Remote Control Repair Testing Video
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
