Job Timeline (Ref 9633-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 12-May-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-May-2021
Repair Engineer : Martin Smith
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Velux WUR 101 50 01 Remote Repair Details
Manufacturer : Velux
Model : WUR 101 50 01
Customers Fault Description : Blind will not open or close due to remote control not working
Remote Fixer Repair Response (see below) :
This Velux window blind remote arrived safely and on testing was found to be transmitting on each button press.
The code being emitted was tested and found to be normal. The control was then opened to check for defects and one of the battery terminals was found to be badly corroded (see image). It is not sure if this was causing an intermittent issue so the customer was contacted. A fter talking to the customer it was concluded to change the terminal to eliminate that possibility. This was done and again the code was confirmed as correct. Replacement batteries were fitted as well just in case.
It may be possible that the remote needs to be paired with its receiver, please click here for a video on pairing instructions (Apologies it is not in English but the video should show how to do it).
Window Controller Testing Video
Remote Images
