Job Timeline (Ref 2074-2425)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 30-Jan-2017
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Jan-2017
Verine Fire remote with button fault Remote Repair Details
Manufacturer : Verine
Model : Fire remote with button fault
Customers Fault Description : I am not sure if any of the buttons of the remote work properly. The led indicator sometimes light up, sometimes dont. I am not able to use it to control the fireplace reliably.
This fireplace control arrived safely and on testing was found to be sluggish on 3 of the buttons and totally unresponsive on the 4th.
This is a common issue that is caused by faulty buttons, all four were replaced and full functionality was restored.
Remote Images