DIMPLEX RC01-008 Remote Control Repair

Job Timeline (Ref 3696-4305)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

DIMPLEX RC01-008 Remote Repair Details

Manufacturer
DIMPLEX
Model
RC01-008
Customer's Fault Description
There is no output from the IR LED. New batteries have been inserted. It looks a bit corroded in the battery area. <br /> I bought a 2nd half fireplace but it was sold as fully working. I can't manually activate the fireplace on/off. It's exclusively handled through the remote control

 

This dimplex remote arrived safely and on testing the buttons were sluggish and would only repsond on a hard button press.

On opening there were 23 issues the first was that the button pads were contaminated (see image), this was cleaned up which restored easy button press functionality.

The other issue was that the battery terminals were also contaminated, these were cleaned up to prevent future issues.

 

Remote Images

dimplex remote repair

contamination

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.