DIMPLEX RC01-008 Remote Control Repair
Job Timeline (Ref 3696-4305)
Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
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DIMPLEX RC01-008 Remote Repair Details
Manufacturer
DIMPLEX
Model
RC01-008
Customer's Fault Description
There is no output from the IR LED. New batteries have been inserted. It looks a bit corroded in the battery area.
<br />
I bought a 2nd half fireplace but it was sold as fully working. I can't manually activate the fireplace on/off. It's exclusively handled through the remote control
This dimplex remote arrived safely and on testing the buttons were sluggish and would only repsond on a hard button press.
On opening there were 23 issues the first was that the button pads were contaminated (see image), this was cleaned up which restored easy button press functionality.
The other issue was that the battery terminals were also contaminated, these were cleaned up to prevent future issues.
Remote Images


The above images show the actual remote control sent to us by the customer for professional repair services.