Job Timeline (Ref 3701-4310)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 02-Nov-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Nov-2018
Nu Flame Evolution MK3 Remote Repair Details
Manufacturer : Nu Flame Evolution
Model : MK3
Customers Fault Description : Remote control wires have become detached from the clip attaching it to the 9V battery. The back cover is also lost.
This fireplace control arrived safely and on inspection was confirmed to have a faulty battery lead. This was replaced but the buttons were also found to be faulty, all four were replaced which restored full functionality.
Please note that the battery cover is not available as a spare and cannot be rpelaced, this does not effect functionality.
Remote Images
