Job Timeline (Ref 3703-4312)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 07-Nov-2018
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Nov-2018
Faber Remote Repair Details
Manufacturer : Faber
Customers Fault Description : Gas fire will increase the flame but will not lower flame
This fireplace control arrived safely and on testing was found to be transmitting on both the up and down channel as per normal operation.
It has been concluded that the issue is with the receiver itself. The customer is requested to send over the receiver for inspection.
The receiver arrived and on testing was confirmed to be at fault, the crystals were replaced which restored full functionality.
Remote Images
