Job Timeline (Ref 3942-4588)
Remote Returned to Customer
A Timeline of this job can be seen below.
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Arrived - 24-Jan-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Jan-2019
Aurora Victoria Electric Fireplace RCS-01c Remote Repair Details
Manufacturer : Aurora Victoria Electric Fireplace
Model : RCS-01c
Customers Fault Description : Buttons do not work. They stopped working even with new batterys
This electric fire control arrived safely and on testing 2 of the buttons were non responsive.
On opening the issue was found to be contamination over the button array. The PCB and button pads were cleaned which restored full functionality.
Remote Images