GAZCO P8610LUC Remote Control Repair
Job Timeline (Ref 4022-4675)
Independent Repair Service Notice:
We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website.
All items are customer-owned devices sent to us for professional repair services.
Brand names and logos are used for identification purposes only.
GAZCO P8610LUC Remote Repair Details
Manufacturer
GAZCO
Model
P8610LUC
Customer's Fault Description
I PREVIOUSLY SENT YOU MY REMOTE, WHICH YOU COULD NOT FIND FAULT WITH, I CALLED YOU, AND YOU INFORMED ME THAT UNDER THE FIRE WAS A RECEIVER UNIT, WIN WHICH MAYBE THE BATTERIES REQUIRED CHANGING. I LOCATED THIS UNIT, INSERTED TOP QUALITY BATTERIES, BUT TO NO AVAIL. YOU THEN SUGGESTED I MAIL YOU BOTH PARTS, TRANSMITTER AND RECEIVER, WHICH I AM NOW DOING.
TO SUMMARISE, I HAVE TO BE WITHIN 2 OR 3 FEET OF THE FIRE FOR THE UNIT TO WORK. IF I'M GOING TO BE WITHIN 2 OR 3 FEET, I MAYASWELL PHYSICALY TURN THE KNOB. MY AIM IS FOR THE UNIT TO BE FUNCTIONAL FROM 9 FEET AWAY,SO THAI CAN CONTROL THE FIRE FROM MY ARMCHAIR (I'M 74 YEARS OLD )
MANY THANKS
PETER
This remote and receiver arrived safely and on testing was confirmed to have a limited range.
On inspection the Ultrasonic Transducer in the receiver was visibly damaged (see image), a replacement was fitted which restored full functionality.
Even though the testing video shows it working at a close range, the items have been tested upto 10 meters and work as normal.
Remote Images
The above images show the actual remote control sent to us by the customer for professional repair services.