Job Timeline (Ref 4022-4675)

A Timeline of this job can be seen below.

Arrived - 20-Feb-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Feb-2019
Repair Engineer : Martin Smith
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GAZCO P8610LUC Remote Repair Details

Manufacturer : GAZCO

Model : P8610LUC

Customers Fault Description : I PREVIOUSLY SENT YOU MY REMOTE, WHICH YOU COULD NOT FIND FAULT WITH, I CALLED YOU, AND YOU INFORMED ME THAT UNDER THE FIRE WAS A RECEIVER UNIT, WIN WHICH MAYBE THE BATTERIES REQUIRED CHANGING. I LOCATED THIS UNIT, INSERTED TOP QUALITY BATTERIES, BUT TO NO AVAIL. YOU THEN SUGGESTED I MAIL YOU BOTH PARTS, TRANSMITTER AND RECEIVER, WHICH I AM NOW DOING. TO SUMMARISE, I HAVE TO BE WITHIN 2 OR 3 FEET OF THE FIRE FOR THE UNIT TO WORK. IF I'M GOING TO BE WITHIN 2 OR 3 FEET, I MAYASWELL PHYSICALY TURN THE KNOB. MY AIM IS FOR THE UNIT TO BE FUNCTIONAL FROM 9 FEET AWAY,SO THAI CAN CONTROL THE FIRE FROM MY ARMCHAIR (I'M 74 YEARS OLD ) MANY THANKS PETER

 

This remote and receiver arrived safely and on testing was confirmed to have a limited range.

On inspection the Ultrasonic Transducer in the receiver was visibly damaged (see image), a replacement was fitted which restored full functionality.

Even though the testing video shows it working at a close range, the items have been tested upto 10 meters and work as normal.

 

Remote Images