Job Timeline (Ref 4132-4803)

A Timeline of this job can be seen below.

Arrived - 06-Apr-2019
Fault Diagnosed
Remote Beyond Repair
Awaiting Return Postage Payment

If you wish us to dispose of this remote then please contact us via our Contact Page to inform us (Please remember to Quote Your Name, Address and Reference Number - 4132-4803)

If no payment is received within 3 months of 06-Apr-2019 then this remote will be disposed of as per our terms and conditions.

Repair Engineer : Martin Smith
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Truma SE Remote Repair Details

Manufacturer : Truma SE

Customers Fault Description : saturday evening the remote stopped to function. Tried to change batteries, but no success. Nothing seems to be broken

 

This caravan motor mover controller arrived safely from Denmark and on testing a slight blip can be seen on the LED when trying to power on the device but no other functionality could be found.

On opening the regulator was changed but sadly it did not  effect the fault, a component test was carried out but no issue could be found, it was therefore concluded that the issue is with the main IC.  This IC is not available as a spare which sadly has meant that a repair is not possible.

 

THIS ITEM WAS DISPOSED OF AS PER THE CUSTOMERS REQUEST BY EMAIL - 17 - 4 - 19 

 Remote Images