Job Timeline (Ref 4160-4836)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 12-Apr-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 16-Apr-2019
Repair Engineer : Martin Smith
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Purple Line Quattro Remote Repair Details

Manufacturer : Purple Line

Model : Quattro

Customers Fault Description : I have taken our caravan to Caravan Solutions in Romsey who confirmed the Control Unit and Motor Mover itself are not at fault. The Remote Control light comes on and registers / bleeps with the Control Unit which displays a green light. However none of the buttons make the mover rollers work.


This motor mover control arrived safely and on testing was confirmed not to be responding on the directional buttons.


On opening the issue was found to be corrosion over the button contacts (see image).  The button pads were etched back and cleaned, full functionality was restored.


Remote Images

 enduro remote repair

 bad button print

 back of controller