Job Timeline (Ref 4166-4846)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 13-Apr-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Apr-2019
Repair Engineer : Martin Smith
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Panasonic IR6 Remote Repair Details

Manufacturer : Panasonic

Model : IR6

Customers Fault Description : some buttons not working particularly guide, video menu, back/return(do work intermittently)


This control arrived safely and on testing  was confirmed to have faulty non functioning buttons.  On opening the issue was found to be due to a mass of liquid contamination over much of the PCB and button array.  The board and buttons were cleaned up which restored normal functionality.


Remote Images

 panasonic remote repair

 contaminated print

contaminated buttons

 back of controller