Job Timeline (Ref 4180-4863)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Apr-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-Apr-2019
Repair Engineer : Martin Smith
LinkedIn
Facebook
Mertik G30 ZRHSO / G30 ZRSS Remote Repair Details
Manufacturer : Mertik
Model : G30 ZRHSO / G30 ZRSS
Customers Fault Description : Buttons on remote light led but do not operate receiver
This fireplace remote and receiver arrived safely and on inspection the battery cover on the receiver was missing and there was damage to the case back.
On testing the remote was found to be at fault. The US transducer was not transmitting, a replacement was fitted which restored functionality.
Remote Images
