Job Timeline (Ref 4331-5049)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 07-Jun-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-Jun-2019
Repair Engineer : Martin Smith
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Be Modern LTD. RCS-01C Remote Repair Details

Manufacturer : Be Modern LTD.

Model : RCS-01C

Customers Fault Description : Remote control does not operate any of the fire controls even with brand new batteries.


This electric fire remote arrived safely and on inspection was found to have an issue with the battery terminals.

There were refitted correctly which restored full functionality.

Fireplace Controller Testing Video

Remote Images

fire remote repair

 bad terminals

back of controller