Job Timeline (Ref 4332-5050)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 05-Jun-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Jun-2019
Repair Engineer : Martin Smith
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Marantz RC014SR Remote Repair Details

Manufacturer : Marantz

Model : RC014SR

Customers Fault Description : Volume button does not work. Generally this is the main issue but could do with checking as not been able to use it for some time.


This hifi controller arrivedsafely and on inspection the battery cover was missing (this cannot be replaced)

On testing the volume buttons were confirmed to be non responsive.

This was due to worn pads, these were reworked which restored full functionality.

Hi Fi System Controller Testing Video

Remote Images

 marantz remote repair

 back of controller