Job Timeline (Ref 4900-5745)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 05-Nov-2019
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 12-Nov-2019
Repair Engineer : Martin Smith
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Dimplex RC01-008 Remote Repair Details

Manufacturer : Dimplex

Model : RC01-008

Customers Fault Description : Not activating even with new batteries. Light on control not illuminating.


This fire controller arrived safely and on testing was found to be transmitting a signal without a button being pressed.

This was due to contamination over the button array, this was cleaned up and full functionality was restored.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

dimplex remote repair