Job Timeline (Ref 4922-5775)
A Timeline of this job can be seen below.
HORMANN HS (M) 2/4 Remote Repair Details
Manufacturer : HORMANN
Model : HS (M) 2/4
Customers Fault Description : BOTH UPPER AND LOWER BUTTONS SUDDENLY STOPPED WORKING. NEW BATTERY DID NOT RESOLVE PROBLEM. BOTH BUTTONS SHOW LIGHT ON REMOTE WHEN PRESSED.
OTHER REMOTE WORKS O.K. HAVE REPROGRAMMED FAULTY ONE FROM GOOD REMOTE BUT STILL DOES NOT OPERATE GARAGE DOORS.
This garage door controller arrived safely and on testing the LED was illuminating but no signal was present.
This was due to a faulty 40.685khz oscillator, this was replaced which restored the signal.
Garage Door Controller Testing Video
Remote Control Repair Testing Video